How can we help you today?

Where can I find my receipts?

You'll receive email receipts from [email protected] for any purchases, or you can enter your license key into the license manager to see your past receipts.

How can I cancel a subscription?

You can cancel a plan at any time by clicking the Manage membership link in any email receipt (try app.gumroad.com/charge if you can't find your receipt).

What is the refund period?

If you don’t see value from the plugin within the first 30 days after your initial purchase of a subscription (not after it has already renewed), please email us for a full refund.

Why is my credit card blocked?

If you have issues purchasing licenses via credit card, turn off any VPN, change Wi-Fi network, try using a different card, or you can email [email protected] for help.

How can I update my email on file?

If you need to change the email address where your subscription receipts are sent, please email [email protected] and ask them to update this on your behalf.

How can I generate a PDF invoice?

You can generate invoices (and get VAT refunds) by clicking the Generate invoice link in any email receipt. Try using app.gumroad.com/charge if you can't find your receipt.

Can I try out the plugins first?

Yes! You can try all of our plugins, which come with 10–25 free Pro trials, before you decide to purchase a Pro license to unlock unlimited use.

How do I manage license seats?

You can enter your key into the license manager to self-manage which Figma users on your team are linked to seats on your Pro license.

I have a Figma plugin question!

Most answers can be found on our plugin documentation site, with detailed guides and step-by-step videos for our Figma plugins.

Can I generate a PDF quote?

Yes! Please feel free to use our PDF Quote Generator to fill in your company details, select the licenses and seats you need, then download a PDF quote directly to your computer.

How can I restart a subscription?

You can restart a plan at any time by clicking the Manage membership link in any email receipt (try app.gumroad.com/charge if you can't find your receipt).

How does prorated pricing work?

When adding new seats, you'll be charged a prorated amount immediately to align with the renewal date. Removing seats updates the price at the billing cycle's end.

Do you have an Enterprise tier?

No — you can purchase Pro licenses via our online checkout, but we don't support bank transfers or completing any vendor forms/questionnaires, etc.

Do you have any video tutorials?

For sure! Please check out our YouTube channel for 200+ step-by-step video walkthroughs showing how to use all of our Figma plugins.

Where can I read about security?

Get all the details you need about security, privacy, and how each one of our Figma plugins work on our plugin security details pages.